Using Twitter to Redefine Customer Service Nov17

Using Twitter to Red...

One thing I love about the interwebz is how it has completely redefined how businesses "connect" with customers. Tt(h)B will highlight two unique examples over the next two days of exactly how companies are using social media sites like twitter as a "customer service opportunity tool" as opposed to

BTD: Speaker Profile: Matt Mullenweg Oct29

BTD: Speaker Profile...

Continuing coverage of the stand out speakers at BizTechDay last week brings us to Matt Mullenweg. Matt is the founder of Wordpress, Akismet, bbpress and a handful of other highly successful web based products and services. Several things made Matt stand out from the rest of the panel, namely:

Tim Ferriss: Speaker Profile Oct27

Tim Ferriss: Speaker...

Continuing the BizTechDay recap, The think (here) Blog will cover in greater detail the most useful information from the BizTechDay conference for one final week. Posts will range from speaker profiles to events that stood out. Tim spoke on the first day in

Biz Tech Day (Day 2) Oct25

Biz Tech Day (Day 2)

The final day of the BizTechDay conference started with one hell of a bang (i.e.- Michael Gerber). The speakers, attendees, and a portion of the event called "genius hour" all played a vital role in shaping the final day into a

Biz Tech Day (Day 1) Oct23

Biz Tech Day (Day 1)

Over the next few posts I will dive into the in's and out's for those who could not attend the BizTechDay Conference in San Francisco, CA. If you are unfamiliar with BizTechDay click here. For the short term, I want to share a quick note on the "take-aways" from day one:

MOO Than Expected Oct21

MOO Than Expected

A few days ago I was in a pickle. I received great news: "We are sending you to BizTechDay". I was elated, honored, and humbled, but more on that later. The important part here is I was faced with a little over a week to design, order, and receive cards in time for the conference. Enter MOO