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The “Bubble”

Published on March 23, 2011, by in Take Action.

One of the most interesting points Gary Vaynerchuk made durring my interview with him was that he predicts Social Media is entering a “bubble” much like the web did just before the “dot com crash”.  Right now, everyone thinks they “need social media”, but few even know what that means (or just how wrong it

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The Dark (and sticky) side of Social Media

Published on May 25, 2010, by in Special.

Looks like someone is taking matters of BP’s Social Media presence into their own hands.  In less than a week, this account (obviously fake) has gained, as of the time of this post, over 31,000 followers. This post is designed to show three things: What this fwitter (short for fake/faux twitter user) is doing right,

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A new video to make you t(h)ink

Published on May 13, 2010, by in Videos.

These videos are always mind numbing.  The funny thing is they need to constantly update them because everything is moving so fast.  Enjoy, and t(h)ink on.

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Something Unexpected

Published on February 10, 2010, by in How Tos.

Over at The Squab, @shanemacsays posted a great piece challenging readers to “do what is not expected. Always.”
This piece really hit home on a number of levels. If you have not yet clicked on the link above, do it… now. I’ll wait.
After reading, I realized that I have one “unexpected” action I like to do in my free time that I want to share.

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Using Twitter to Redefine Customer Service

One thing I love about the interwebz is how it has completely redefined how businesses “connect” with customers. Tt(h)B will highlight two unique examples over the next two days of exactly how companies are using social media sites like twitter as a “customer service opportunity tool” as opposed to

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“Crossing the Bridge” Together

Published on November 6, 2009, by in Special.

This post was inspired by Andrew Swenson’s (@wordpost) November 4th post over at wordpost.org titled “We’re transparent, authentic, and on Twitter… now what?”
If you have not seen the post:

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